saldiaSearch The product search that understands what you mean
Type, find, buy – from the second letter on. With filters right inside the search window and a search that finds matching products even for unfamiliar terms. New on top: saldiaSearch AI, the assistant that answers your customers’ questions from your real catalogue.
What is saldiaSearch?
saldiaSearch is saldia’s lightning-fast search service for online shops: a full-screen search window with filters by category, brand, price and availability, precise for clear terms and generous for vague ones – plus a semantic search that steps in when the keyword search finds nothing. On top of it sits saldiaSearch AI: an add-on in beta that advises in the shop, answers questions about orders and suggests matching products – exclusively from the real catalogue.
This product is perfect for you if …
Developed and hosted in Switzerland.
How we use AI
The fast search – rebuilt
The search box is where your customers write down, unprompted, what they want to buy. That is exactly what we rebuilt – as a window of its own with filters, and with an understanding that no longer hangs on individual letters. Included in every saldiaSearch plan.
Full screen instead of a suggestion list
A suggestion list under the search field can be read and clicked – that is all. Anyone who is really searching wants to compare: image next to image, price next to price. So from the second character typed, the search lays itself over your shop as a window of its own, with complete product cards instead of lines of text.
- From 2 characters
- Grid or list
- Result count visible
Narrow down without leaving the search
Three hundred results are a list, not an answer. Instead of sending your customer to a results page for it, the narrowing down happens inside the search window itself – and the choices recalculate with every keystroke. You can no longer click your way into an empty result list.
- Categories and brands
- Price as a slider
- In stock only
Correct first, then understand
Your customers don’t type the word from your catalogue, they type the word they know: the purpose instead of the product type, the brand instead of the model, and on a phone often with a typo. Rather than failing at that, saldiaSearch first tries the spelling most likely intended – and then searches by meaning instead of by letters.
- “Did you mean …”
- Similar instead of no results
- On the results page too
The search field doesn’t start from scratch
An empty search field is an exam question: what am I supposed to type here? So something is there before anyone types – the products viewed most recently, the customer’s own last searches and what others in your shop search for most. Which of those show up is your decision.
- Recently viewed
- Recent & popular searches
- Individually switchable
The sales assistant that knows your catalogue by heart
In a shop there is someone to help. In an online shop there is nobody – and whoever is unsure simply leaves. saldiaSearch AI takes that role in six places: it advises from your catalogue, answers questions about orders and suggests what fits. It may only name what really exists in your shop. The add-on is in beta and is enabled for your shop on request.
It picks up on the product viewed last
Anyone opening the search often doesn’t know exactly what they are after yet. So the assistant picks up on what this customer looked at last and puts matching products there – before the first letter is typed.
- No search term needed
- From the browser session
- No customer account
Advice where people otherwise only search
Two thousand results are not an answer to “I need screws”. In a shop, someone would ask what for. Online the assistant does that now – one click on the AI button in the search field is enough. And whoever found nothing at all is not left with an empty page: there it speaks up by itself.
- From the second character
- Speaks up on zero results
- Result list stays put
“Question about this product?”
Most questions come up not in the search field but just before the buy button: does this fit my model? Is there one size up? That is exactly where a line now opens the chat – with the product already part of the conversation. Compatibility is answered from the links you maintain, not from a hunch.
- Product in context
- Compatibility from your links
- Answers with product cards
Alternatives when a product is out of stock
A product with no stock is usually where the visit ends: no buy button, a notify-me field, and off they go. The assistant puts three deliverable alternatives from your catalogue exactly there. What was an abandoned purchase becomes a choice again.
- Only what’s really available
- Straight into the basket
- No popup
What really goes with the choice made
In a shop this is the moment someone says: “for the motorbike you also need tyres and a battery.” Online that now happens in the basket – not as a popup on top, but as part of the page, with a reason instead of a bare list. What is already in there, the assistant does not recommend again.
- Knows the basket
- Explains the recommendation
- In the page, not on top
“Where is my order?”
“Where is my order?” is the question your support answers most often and enjoys least. The assistant takes it over: logged-in customers straight away, guests with order number and e-mail. Status, date and tracking number are all it ever gets to see.
- Guests too
- Read-only
- Takes load off support
Everything included. One login.
Type, find, buy – from the second letter on. With filters right inside the search window and a search that finds matching products even for unfamiliar terms. New on top: saldiaSearch AI, the assistant that answers your customers’ questions from your real catalogue.
The new search window
The suggestion list becomes a search window of its own: large, fast and with no page change at all.
Search opens as a window of its own above your shop as soon as two characters are typed – not already on clicking into the field.
Two characters in and the matching products are there. No waiting, no new page.
Your customers switch between image grid and compact list; you set the default separately for desktop and mobile.
Image, name, price, SKU and stock status on every card – at a resolution that stays sharp on retina displays.
Arrow keys move through the results, Enter opens the product.
Full screen, filters behind a button with a counter, and a fixed “show products” button at the bottom edge.
The search state lives in the URL. Back closes the search instead of leading out of the shop.
Frequently searched terms are animated into and out of the search field one after another, inviting customers to search.
Filtering right in the search field
Narrow down without leaving the search – category, brand, price and availability right inside the search window.
Only the ones that actually occur in the current results are shown – each with a count.
Across the real price range of the products found, not across a fixed scale.
One click hides everything that isn’t available right now.
What isn’t on your own shelf but can be delivered is shown separately instead of as “unavailable”.
The choices adapt with every keystroke. There is no filter combination that leads to zero results.
Active filters are counted and can be cleared with a single click.
Finds what isn’t written word for word
When the keyword search finds nothing, saldiaSearch searches by meaning instead of by letters.
Instead of “no results”, the closest products from your catalogue appear under “similar results for …”.
The likely intended spelling is tried first (“did you mean …”), and only then the search by meaning.
At a Swiss specialist retailer with around 335,000 items, the share of searches without a result fell from over 8 % to practically zero in the first ten days after the switch; a second shop confirms this independently. A dated snapshot from the beta phase – not a guarantee for other catalogues.
Not only in the search window, but also on the search and category pages of your shop.
The meaning analysis of your products runs on our own Swiss infrastructure. Your product data goes to no external service for it.
saldiaSearch AI (beta)
An assistant that answers questions – exclusively with products from your real catalogue. Currently in beta, enabled for your shop on request.
Appears from the second character. The answer shows above the results; the result list stays put.
Exactly when your customer would otherwise give up – once per query. Never on a successful search.
A discreet line on the product page opens the chat with the product already in context.
Answers come with image, price and an add-to-basket button.
Compatibility questions are answered from the spare-part and accessory links you maintain – not guessed.
Logged-in customers directly, guests via order number and e-mail. Strictly read-only: status, date, tracking.
Shipping costs, return periods, opening hours: a free-text field in the backend the assistant answers from.
Only products the search found beforehand can be suggested – invented articles are ruled out technically.
The conversation lives only in the browser session and is gone when the tab closes.
The assistant answers in the language your customer writes in.
saldiaSearch AI: recommendations
Matching products where the question comes up – inside the page, not in a popup on top of it.
When a product is not in stock, deliverable alternatives appear right where the buy button is missing.
What goes with the current selection appears in the basket itself – and never what is already in it.
Before anything is typed, based on the products last viewed.
Nothing opens by itself. Recommendations appear as part of the page, never as a layer above it.
Click rate, add-to-basket rate and basket value per placement – in your shop’s backend.
Precise yet forgiving
saldiaSearch adapts to the query: exact for precise terms, broad for fuzzy ones.
Search with a precise term like the SKU and saldiaSearch returns exactly the right product.
For fuzzy queries saldiaSearch generously shows matching products instead of returning nothing.
Even with typos and imprecise spelling, saldiaSearch finds what was meant.
Results are sorted by relevance – the most likely matches appear at the top.
The search field doesn’t start from scratch
Opening the search offers places to start instead of an empty field.
The products last looked at appear as image chips – from the browser session, with no customer account involved.
What this customer searched for last is one click away again.
Frequent search terms from your shop as an entry point – only those that actually returned results.
Popular categories and terms as clickable chips, so customers get there without typing.
You decide block by block what the empty search window shows. On mobile the chips wrap instead of disappearing sideways.
Show the SKU in the results and decide whether products without a price are shown or hidden.
The search window picks up your shop’s accent colour automatically; colours and corner radius stay freely adjustable.
Search weighting per field
You decide how strongly each piece of product data counts in search.
Define how strongly product name, SKU, category, brand and attributes count in search.
By default the product name carries the most weight – so the most obvious matches come first.
Set a weight of 0 to remove a field from search entirely – e.g. a long product description.
Change the weighting whenever you like and dial in the best setup for your catalogue.
Custom keywords per product
Enrich individual products with extra search terms – even if they appear nowhere in the text.
Store terms like 'summer' so a product is found even when the word appears in neither name nor description.
Link products to the words your customers actually search for – independent of the official product data.
Make products discoverable via promo or seasonal terms like 'Christmas' or 'sale'.
Catch alternative spellings, synonyms and the colloquial terms your customers use.
Finds related products & spare parts
saldiaSearch knows the relationships in your catalogue and finds parts via the main product, too.
A part linked to a main product is found even when the main product's name doesn't appear on the part at all.
A tyre assigned as a spare part to the 'VW Golf 3' appears for the search 'tyres VW Golf' – via category and link.
saldiaSearch combines a part's category with its link to the main product to surface the right match.
Works for any kind of related part you assign to a main product.
Search analytics & insights
See exactly what your customers search for – and turn it into assortment and marketing decisions.
See which terms your customers enter most often.
See how many products each query returned.
Find searches that return nothing and close the gaps in your assortment.
Understand how often a term is searched and spot trends.
See the language of each search and when it last ran.
One click filters the queries down to exactly those that found nothing – your list for synonyms and gaps in the range.
Every search term links into your storefront search: you see exactly what your customer saw.
A backend page of its own with impressions, clicks, add-to-basket events and the most-clicked products per placement – for 7, 30 or 60 days.
Scalable & deeply integrated
saldiaSearch stays fast even with huge catalogues and sets itself up fully automatically.
saldiaSearch is built for speed and stability – even very large catalogues stay lightning-fast to search.
Even with more than 300,000 items. Measured at the server across the largest catalogue in operation – this is not a guaranteed response time.
Because the search is deeply integrated, search and shop benefit from the performance together.
Just activate: we create the saldiaSearch account and sync all products – done in around 10–20 minutes.
Your product data is continuously synced with saldiaSearch so the search is always up to date.
Price, stock and text changes flow into the index continuously. There is no nightly index run for the catalogue to lag behind.
When an item sells out it disappears from the “in stock” filter immediately – without anyone having to save it by hand.
Customer groups and prices are passed signed by the server and cannot be tampered with from the browser.
Pricing & Plans
Choose the right saldiaSearch plan for your business.
easyBasic
For small shops with up to 5,000 products
easyPlus
For growing shops with up to 25,000 products
easyPremium
For large catalogues with up to 50,000 products
Enterprise
For very large catalogues from 50,000 products
Tailored to your needs
All prices excl. VAT.
Compare Features
Detailed comparison of all plans
| Feature | easyBasic | Popular easyPlus | easyPremium | Enterprise |
|---|---|---|---|---|
| Scope | ||||
| Number of products How many products saldiaSearch searches in your shop. | bis 5'000 | bis 25'000 | bis 50'000 | 50'000+ |
| Reliable with 200,000+ products Even very large catalogues stay lightning-fast to search. | | | | |
| Automatic synchronization New and changed products are added to the index automatically. | | | | |
| Search features | ||||
| Autocomplete from 2 characters Results appear as soon as the customer types two characters. | | | | |
| Exact SKU search Finds items by their exact SKU. | | | | |
| Search weighting per field Decide how strongly name, SKU, category etc. count. | | | | |
| Custom search words per product Add extra keywords per product. | | | | |
| Related products & spare parts Finds spare parts and accessories via the linked main product, too. | | | | |
| Search experience | ||||
| 'Did you mean …' Corrects typos and suggests matching terms. | | | | |
| Recent & popular searches Shows recent and frequent searches in the search panel. | | | | |
| Top categories & suggestions Guides customers straight to the right categories. | | | | |
| Customizable design Match colors and corners to your shop design. | | | | |
| Support | ||||
| Support | Tickets | Tickets | Tickets | Persönlich |
| Search analytics | ||||
| Popular search terms | | | | |
| Result count per query | | | | |
| Zero-result analysis Reveals searches with no hits – ideal for finding gaps in your assortment. | | | | |
| Search frequency | | | | |
| Language & timestamp | | | | |
These saldiaSearch extensions are already in the works.
saldiaSearch Add-on for WooCommerce
Give your WooCommerce shop a fresh boost! Search power even for large shops – plus an AI bot that assists your customers perfectly and drives smart upsells.
Frequently asked questions
What is saldiaSearch?
What is new in saldiaSearch since summer 2026?
Can my customers filter the search results?
What happens when a search finds nothing?
What can the AI shopping assistant do – and what not?
Is my customers’ data passed on to an AI?
How is saldiaSearch activated?
Does saldiaSearch also find spare parts and accessories?
Can I tune the search to my catalogue?
Does saldiaSearch work with very large catalogues?
How much does saldiaSearch cost?
Which shops does saldiaSearch work with?
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