Tidio

Tidio – Communication & Support in the saldia Marketplace

Live chat with the Lyro AI bot — purpose-built for online shops, with order and product integration.

About Tidio

Tidio specialises in e-commerce and brings automated answers to common questions directly into your shop with the Lyro AI bot. Order status, product info and shipping data are pulled automatically from the shop.

Who is it for? Ideal for online shops that want to automate customer service while keeping a live-chat fallback.

Highlights:

  • Free tier (50 chats/month), paid plans from approx. €29/month

  • Lyro AI bot answers questions based on your products and FAQ

  • Direct connection to saldiaShop for orders and product data

  • Visual workflow builder for auto-replies

Ready to go?

Activate the integration directly in your saldia product's backend, or contact us if you need help.

Contact us
Hopp Schwiiz! 🇨🇭