Privacy Policy

1. What do we do?

saldia AG (Buchmattstrasse 11, 3400 Burgdorf) operates the website www.saldia.ch (hereinafter referred to as "we" or "us"). On this website, you can learn about our organization, use our online services, and contact us.

The protection of your personal data is very important to us. In this privacy policy, we transparently inform you about what data we collect through our website and how we handle it.

2. What do we inform about?

• Who is responsible for data processing;
• What data is collected;
• For what purpose this data is collected;
• To whom we pass this data on;
• How you can object to data processing;
• What rights you have and how you can exercise them.

3. Definitions

3.1 What is personal data?

Personal data is any information that relates to an identified or identifiable natural person. This includes, for example, name, address, date of birth, email address, telephone number, and IP address.

3.2 What are special categories of personal data?

Special categories of personal data include:

• Data about religious, philosophical, political, or trade union views or activities;
• Data about health, privacy, racial or ethnic origin, sex life, and sexual orientation;
• Data on administrative or criminal proceedings and sanctions;
• Genetic data and biometric data that uniquely identify a person.

3.3 What is the processing of personal data?

Processing is any handling of personal data, regardless of the means and procedures used, in particular the collection, storage, retention, use, modification, disclosure, archiving, deletion, or destruction of personal data.

4. Contact

If you have questions or concerns about the protection of your data by us, you can contact our data protection officer:

saldia AG
Lorenz Schmid
Buchmattstrasse 11
3400 Burgdorf
support@saldia.ch

5. Data Security

We will keep your data secure and take all reasonable measures to protect your data from loss, access, misuse, or modification.

Our contractual partners and employees who have access to your data are required to comply with data protection regulations.

Within our website, we use the SSL (Secure Socket Layer) procedure in conjunction with the highest level of encryption supported by your browser.

6. Data Subject Rights

6.1 Right to Information

You can request information about the data we have stored about you at any time. Please send your request along with credible proof of identity to support@saldia.ch.

6.2 Deletion and Correction

You have the right to request the deletion or correction of your data at any time, provided there are no legal retention obligations or legal grounds that prevent this.

6.3 Restriction of Processing

You also have the right to request a restriction of processing if you dispute the accuracy of the data, the processing is unlawful, the data is no longer needed, or you have objected to the processing.

6.4 Right to Data Portability

You have the right to receive your data in a common file format or (if technically feasible) to have it transferred to a third party.

6.5 Right to Object

You have the right to object at any time to processing, including profiling, that is based on our legitimate interests, for reasons arising from your particular situation.

6.6 Legal Recourse

If you are affected by the processing of personal data, you have the right to enforce your rights in court or file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner.

7. Data Processing in General

7.1 What data do we process about you?

We primarily process personal data that you submit to us or that we collect when operating our website. This may include the following categories:

• Personal master data (name, address, date of birth, etc.);
• Contact data (mobile number, email address, etc.);
• Financial data (e.g., account details);
• Online identifiers (e.g., cookie identifiers, IP addresses);

7.2 Under what conditions do we process your data?

We process your data in good faith and for the purposes set out in this privacy policy. Legal grounds include:

• Your consent;
• Performance of a contract or pre-contractual measures;
• Compliance with legal requirements;
• Our legitimate interests, provided your interests do not prevail.

7.4 In what cases do we pass on your data to third parties?

Categories of recipients include:

• Accounting, trust, and auditing companies;
• Consulting firms (legal advice, taxes, etc.);
• IT service providers (web hosting, support, cloud services, etc.);
• Payment service providers;
• Providers of tracking, conversion, and advertising services.

7.5 How long do we store your data?

We only store personal data for as long as necessary. We store contract data for longer periods, as we must retain business communications, contracts, and accounting records for up to 10 years.

8. Data Processing in Detail

Information about the individual services we use on our website can be found in the "Services we use" section above. These include: providing the website and creating log files, contact, applications, cookies, newsletters, comments, online shop, and tracking pixels.

9. Does our Privacy Policy ever change?

We may change this privacy policy at any time. Changes will be published on www.saldia.ch. You will not be notified separately.